We have over 10 years knowledge of building both websites and CRM systems so we have encountered many different scenarios in terms of application support.  Most hosting vendors don't know much about the applications that you run but we specialize in them. 

Some customers do not need as much support as others, consequently we have created support plans that can expand or contract to meet your specific needs.  The options include:

Marketing with Hot Peppers Support Options and Costs
Hot Peppers System Support Included
   1 phone incident per month per client       $0
   Unlimited email support (Next business day response)       $0
         
Hot Peppers System Support Paid Options
   Yearly contract unlimited users       $2,200
   Yearly contract 5 users to 20 users       $1,200
   Yearly Contract 1-2 users       $700
   Pre-purchased hourly blocks per hour rate       $95
   Per incident       $150
   Per Hour       $125
         
Email Campaign Support (Red Plan) Included
   Setup and execute 1 campaign per month       $0
         
Email Campaign Support Paid Options
   Each additional setup and execution of email campaign       $100


Call our sales department to sort the best plan that fits your needs.