Hot Peppers CRM Feature List

This CRM feature list provides some understanding of our Hot Pepper CRM system, which is essentially a hosted version of SugarCRM Community Edition with some additional features added for integration for the Joomla CMS.  We also stand behind making any modifications and importation of data to make sure this system is designed around your business model.

Marketing Automation

Salesforce Automation

Customer Support
  • Multi-Channel Campaigns
  • Campaign Wizard
  • Email Marketing
  • Telesales Marketing
  • Web-to-Lead Forms
  • Lead Management
  • Marketing Analytics
  • Opportunity Management
  • Contact Management
  • Account Management
  • Forecasting
  • Quotes & Contracts
  • Dashboards
  • Case Management
  • Inbound Email
  • Bug Tracking
  • Self-Service Portal

Collaboration
  • Email Client
  • Project Management
 
  • Activity Management

Platform
  • Team Management
  • Access Control
  • Workflow Management
  • Layout Editor
  • Custom Fields
  • Module Builder
  • Module Loader
  • Homepage Layout
  • Dashlets